General Troubleshooting Back to Top

Restart your iPhone.

Often a simple restart of your iPhone can solve any problems you're experiencing. Try this first.

Quit and relaunch the application, following these steps:


  1. Double-click the Home button.
  2. Swipe left or right until you have located the app you wish to close.
  3. Swipe the app's preview up to close it.

Re-download and Reinstall the Application.

If quitting and relaunching the application doesn’t fix the problem, nor does restarting your iPhone, you maybe want to try re-downloading the application. Install the app from scratch and see if the problem persists.

Checkmark 2: FAQ Back to Top

  • Does Checkmark 2 work with Siri?

    No. Currently Apple does not provide 3rd party developers with access to Siri.

  • Will Checkmark 2 work on iPad?

    Checkmark 2 will run on iPad, the app is designed specifically for iPhone only (it is not a Universal app). The app will look the same as it does on iPhone, however certain features (such as location-based reminders) will not work. We do not currently offer an iPad specific version of Checkmark.

  • Does Checkmark 2 sync with Apple's Reminders app?

    No. The reason for this is because Checkmark offers features that Reminders doesn't (such as Location Groups). We wouldn't want to sync only partial information with Reminders, as that'd be confusing.

  • Do location-based reminders work on all iPhone models?

    To take advantage of Checkmark's location-based reminders feature you'll need to be using an iPhone 4 or newer. Due to hardware limitations the iPhone 3GS and older are not capable of setting location-based reminders (this is the same in Apple's Reminders app). You'll also need to be running iOS 7.0 or newer.

  • Is Checkmark available in my language?

    Currently Checkmark is only available in English, however we will expand support for more languages in the future. Tell us about a language you’d like to see it in.

  • Does Checkmark drain my iPhone’s battery?

    You may notice your iPhone battery draining slightly quicker when location services are being used (see the next question).

  • How does Checkmark affect battery life?

    When you have a location-based reminder set that hasn’t been marked as “done”, Checkmark will use location services to monitor that task so that it can alert you when you arrive or depart from a location. When you have no location-based reminders Checkmark automatically turns off location services, conserving battery life.

  • Are location-based reminders accurate everywhere?

    Checkmark’s accuracy can vary as it’s based on a combination of cell tower strength and triangulation, along with the iPhone GPS. So for example, if you’re using the application in densely populated areas (cities) the accuracy will be higher than if using in sparse areas (countryside). This accuracy is no different than the accuracy found in Apple’s own Reminders app, as it uses the same technology to triangulate your position.

  • I can’t find a location using the “Add from map” feature. How can I add the location I’m looking for?

    Checkmark uses the “Google Places API" to allow you to add locations from a map. Occasionally you may not be able to find a particular location you’re looking for. If you can’t find the location you’re looking for using the “Add from map” feature, try browsing for the location in the Apple or Google Maps app. Once you’ve found the location there, choose “Add to Contacts” in the Maps app. You’ll now be able to add this location in Checkmark using the “Import location from contacts” feature.

  • Can I increase the sound of the reminder alert?

    You can adjust your iPhone's volume level to ensure it's set to the loudest setting.

  • Can I change the notification sound for reminders?

    Yes! Just head to Settings area inside the app and pick one you like.

Circles: FAQ Back to Top

  • Can I play on my iPhone and my iPad?

    Yes. Circles supports iCloud Sync and Game Center integration, so you can start a game on one device and pick it up on another, right where you left off.

  • If I bought Circles on my iPhone, do I have to buy it again on my iPad?

    Nope! Circles is a Universal app. Once you've bought it once you can play it on any and all of your devices (iPhone, iPod touch, iPad, iPad mini). Just head to the App Store and install it – you won't have to pay twice.

  • Is Circles available in my language?

    At this time, Circles is currently available in English only.

  • Can I turn off the background music?

    Yes of course. Just go to the "Settings" screen in Circles and switch off "Music".

  • Can I turn off all sounds?

    Yup! However, the game is a lot easier when you play with the sounds on. Just visit the "Settings" screen in Circles and switch off "Sounds" – or simply adjust the volume on your device.

  • I forget how to play. Can I view the instructions again?

    Just head to "Settings" and tap on "How To Play" to read them again.

  • How can I remove a Multiplayer game from the list?

    Just swipe from left-to-right or from right-to-left on a game to remove it.

  • How can I customize my profile picture for Multiplayer?

    You'll need to open Apple's Game Center app to customize your profile picture. Open Game Center, and choose the "Me" tab. Then tap on your photo to choose one from your library, take a new photo, or remove the existing one.

Super Squares: FAQ Back to Top

  • Can I play on my iPhone and my iPad?

    Yes. Super Squares supports iCloud Sync and Game Center integration, so you can start a game on one device and pick it up on another, right where you left off.


  • Can I turn off the sounds?

    Yes. Just visit the "Settings" screen in Super Squares and switch off "Sounds" – or simply adjust the volume on your device.


  • I forget how to play. Can I view the instructions again?

    Just head to "Settings" and tap on "How To Play" to read them again.