General Troubleshooting Back to Top
Restart your iPhone.
Often a simple restart of your iPhone can solve any problems you're experiencing. Try this first.
Quit and relaunch the application, following these steps:
- Double-click the Home button.
- Swipe left or right until you have located the app you wish to close.
- Swipe the app's preview up to close it.
Re-download and Reinstall the Application.
If quitting and relaunching the application doesn’t fix the problem, nor does restarting your iPhone, you maybe want to try re-downloading the application. Install the app from scratch and see if the problem persists.